Bons Terms & Conditions — Clear and Simple

1 Introduction & Eligibility

Please read these Terms and Conditions carefully before using the bons.asia website and its associated mobile application (collectively, the "Platform"). This document constitutes a binding agreement between you and bons. By accessing the Platform, you confirm that you have read, understood, and agreed to abide by these terms.

Bons operates under a license issued by Curacao eGaming. Our license number is available from our support team at any time. These terms and conditions may be updated periodically — for any significant changes, we will notify you by email or via an in-platform notice.

2 Account Registration & Management

To register an account on the bons platform, the following conditions must be met:

• You must be at least 18 years old. Minors are not permitted to use the platform under any circumstances.
• Each person may only register one account. If multiple accounts are found linked to the same individual, all accounts will be closed.
• All information provided at registration — including name, date of birth, address, and phone number — must be accurate and complete.
• Keeping your account password confidential is your responsibility. Sharing your account with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, please contact our support team immediately.

3 KYC & Identity Verification

In compliance with international Anti-Money Laundering (AML) regulations, bons verifies the identity of every user through a process known as KYC (Know Your Customer). KYC must be completed before making a withdrawal or when transactions exceed a specified amount.

Documents typically required for KYC:

• Scanned copy of National ID (NID) or passport
• A recent selfie holding your ID card
• Bank statement or mobile banking statement (for address verification)

KYC verification is typically completed within 24–48 hours of document submission. Additional documents may be requested if needed. Withdrawal requests cannot be processed until KYC is complete.

4 Deposit Rules

Please keep the following rules in mind when making a deposit at bons:

All deposits must be made from your own payment account. Deposits from third-party accounts or debit/credit cards are not accepted. Suspicious deposits may be placed on hold pending verification.

5 Withdrawal Rules

Our goal is to make withdrawing your winnings as straightforward as possible. The following conditions apply to all withdrawals:

• KYC verification must be completed before making a withdrawal.
• Minimum withdrawal amount is ৳1,000.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals to bKash and Nagad are usually processed within 24 hours.
• Crypto withdrawal times depend on network confirmations.
• Additional security verification may be required for your first withdrawal.

6 Bonuses & Promotional Offers

Bons bonus offers are designed to give users more to enjoy. Each bonus comes with specific terms that are clearly communicated at the time the offer is made.

General Bonus Rules:

• Wagering Requirement: Most bonuses are subject to wagering requirements, typically ranging from 20x to 40x the bonus amount. The specific conditions for each offer are detailed in its description.
• Duration: If wagering requirements are not met within 30 days of activating a bonus, the bonus balance will be forfeited.
• Single Use: Each promotional offer can only be used once per account.
• Game Restrictions: Some bonuses apply only to specific games or game types. This will be noted in the relevant offer details.
• No Abuse: Any attempt to abuse bonuses may result in the bonus balance being forfeited and the account being temporarily suspended.

7 Gaming Rules & Fair Play

All games on bons are developed by internationally recognized game providers and use certified Random Number Generator (RNG) technology. This means every outcome is completely random — no one can predict or influence results in advance.

• If a technical error causes the outcome of any game to be uncertain, that round will be considered void and all wagers will be refunded.
• If your internet connection drops, your game progress is saved and you can resume once you reconnect.
• In Live Casino games, the dealer's decision is considered final unless a clear technical error can be proven.
• In Sports Betting, if an event is cancelled or postponed, the refund policy will apply.

8 Prohibited Activities

The following activities are strictly prohibited and may result in account termination and balance forfeiture:

• Creating multiple accounts under the same person's name
• Making deposits or withdrawals using another person's payment account
• Using coordinated betting strategies to abuse the bonus system
• Attempting to hack or manipulate the platform's software
• Using the platform for money laundering purposes
• Opening an account using a false identity or someone else's information
• Harassing or defrauding other users on the platform

9 Responsible Gaming Policy

Bons believes gaming is a form of entertainment — not a source of problems. That's why responsible gaming is at the heart of everything we do.

Our Responsible Gaming features:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Loss Limit: You can set a cap on how much you are allowed to lose within a given period.
• Session Time Limit: You can set a limit on how long you play in a single session.
• Cooling-Off Period: Your account can be temporarily suspended for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can permanently or indefinitely self-exclude from the platform.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. To learn more, visit our Responsible Gaming Page here.

10 Privacy & Data Protection

Protecting your personal information is one of our core responsibilities. Data collected during registration and the KYC process is used solely for the following purposes:

• Account Identity Verification & Security
• Processing payment transactions
• Meeting legal and regulatory obligations
• Improving platform services
• Contacting you directly (offers, notices, etc.)

We never sell your information to third parties. For more details, please refer to our Privacy Policy Read.

11 Account Suspension & Closure

Bons reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms and Conditions
• If false or incomplete information is found during KYC verification
• If evidence of fraudulent or suspicious activity is found
• If there is a suspicion of money laundering
• If identified as a minor
• Due to legal or regulatory requirements

Users may also request account closure at any time. In such cases, any outstanding balance (excluding bonuses) will be returned after verification.

12 Changes & Updates to Terms

Bons reserves the right to update these terms and conditions at any time. For significant changes, we will:

• We will send a notice to your registered email
• Display a banner or pop-up notification on the platform
• Update the "Last Updated" date at the top of this page

Continued use of the platform after any changes have been made constitutes your acceptance of the updated terms. We recommend reviewing this page regularly.

13 Contact & Dispute Resolution

If you have any questions or concerns regarding these terms and conditions, please contact us:

• Live Chat: 24/7 Support — live chat is available directly from any page on the platform
• Email: support@bons.asia — responses are typically sent within 24 hours

For any dispute, you must first attempt to resolve it with our support team. If a resolution cannot be reached, the Curacao eGaming dispute resolution process may be followed. This agreement is governed by the laws of Curacao.