Your personal data matters to us. This page explains what data we collect, why we collect it, and how we keep it secure.
Never Sold to Third Parties
All Data Stored in Encrypted Form
Delete Your Data at Any Time
Here's a quick overview of the key pillars of bons's privacy policy — every step taken with your protection in mind.
All your personal data is stored on servers secured with AES-256 encryption. Firewalls and multi-layer security systems are in place to prevent unauthorized access.
Your name, phone number, address, and financial details are never sold or shared with advertisers or third parties — that is our firm policy.
NID or passport copies submitted during the KYC process are used solely for identity verification. Once verification is complete, all documents are stored in a secure vault.
You can view, correct, or request deletion of your stored data at any time. Simply reach out to our support team.
Our website uses only essential and functionality-enhancing cookies. The use of cookies for personal tracking or behavioral analysis is strictly limited.
You can unsubscribe from promotional emails or SMS at any time. We respect your preferences.
Welcome to the bons.asia platform. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — and how we use and protect it.
Bons is an online gaming platform operating under a Curacao eGaming license. We believe privacy is a fundamental right for every user, which is why we have maintained the highest level of transparency in shaping our Privacy Policy.
This policy applies to: the bons.asia website, Android and iOS apps, live chat support, email communications, and any related services. By creating an account or using the platform, you agree to this privacy policy.
This Privacy Policy has been written in Bengali for your convenience. In the event of any legal interpretation, the English version shall prevail.
We collect data from three sources — what you provide directly, what is collected automatically as you use the platform, and documents submitted during the verification process.
Please Note: We never store your bank card number or mobile banking PIN. All payment transactions are processed through fully secure gateways.
Collected data is used only for specific, legitimate purposes. The table below outlines the purposes for which we use your data and the legal basis for doing so.
| Purpose of Use | Legal Basis | Applicable Information |
|---|---|---|
| Account Creation & Management | Contract Performance | Name, Email, Mobile |
| KYC & Age Verification | Legal Obligations | NID, Passport, Selfie |
| Payment Processing | Contract Performance | Payment Account Details |
| Fraud Prevention | Legitimate Interest | IP, Device, Transaction |
| Customer Support | Contract Performance | Contact Information |
| Sending Promotional Offers | Consent | Email, Mobile |
| Regulatory Reporting | Legal Obligations | Transaction History |
We never use your data outside of the purposes listed here. Should we need to use it for any new purpose, your consent will be obtained beforehand.
Bons uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve the platform's performance and functionality.
You can disable cookies through your browser settings, though this may limit certain platform features. We do not use cross-site tracking or ad-based profiling cookies.
We have implemented industry-standard technical and organizational measures to protect your data. Our security framework includes:
In the event of a security breach, we will notify the relevant regulatory authorities within 72 hours and inform affected users without delay.
You have full rights over your personal data. We uphold the following rights:
To exercise any of these rights, email us at support@bons.asia or reach out via live chat. We will respond within 30 business days.
Some data may not be eligible for deletion due to legal obligations — for example, transaction records that must be retained under anti-money laundering regulations.
We do not retain data longer than necessary. Retention periods are determined based on legal obligations and the nature of the service:
| Data Type | Retention Period |
|---|---|
| Account Data (Active Accounts) | Until Account Closure |
| Transaction Records | 5 Years After Account Closure |
| KYC Documents | 5 Years After Account Closure |
| Support Conversations | 2 Years |
| Log Files & Session Data | 90 Days |
| Marketing Consent Records | 3 Years After Consent Withdrawal |
After the specified period, data is securely deleted or anonymized.
The bons platform is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that a person under 18 has created an account, that account will be closed immediately and all associated data securely deleted. If a parent or guardian discovers their child has registered on our platform, please contact support@bons.asia right away.
This privacy policy may be updated from time to time due to business changes, legal updates, or technical improvements.
For significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our data protection team:
We typically respond to your queries within 2 business days. Complex requests may take up to 30 business days.
Our Bengali-speaking support agents are always on hand to answer any privacy-related questions you may have. Feel free to get in touch.
Your privacy is fully protected at bons. Start today with confidence, backed by our strict security measures and transparent policies.
For users aged 18+ only. Please gamble responsibly.